Although I am afraid of heights, "when in Rome" kept coming to mind when I first started considering this excursion. If nothing else, the experience would make for a good Insta-story. This review is being posted a bit late because the actual ride occurred on 05/29/22. We stayed in the Polanco area of Mexico City, so we needed a version of this excursion with transportation to and from the flight location. After looking through multiple options for this balloon trip, booking this excursion was quite simple (through an online review/booking service) and I received a confirmation at the time of booking.
Fast forward to the day before the trip, I received an email confirming the pickup time of 545am. I tried to message the driver on Whatsapp at the number in the confirmation email, but I never heard back. At about like 535am, I just went down to the lobby of my hotel and asked the hotel's concierge where these pickups happened. They pointed me in the right direction and we met up with the driver in a multi-person daycare/church van. There were several other people in the vehicle and a few minutes later, we left to collect a few more couples. The driver's navigation to get these groups was a bit frantic and we ended up "looking" for the last group for about 15 minutes...reversing down the street about 3 blocks, circling the block multiple times, parking etc. After this nausea-inducing merry-go-round, we were off to the races-literally. Apparently, we were a bit behind schedule and we needed to make up time. As a result, the driver took off down the highway at a Nascar-style pace. Multiple times, I was in fear of the van flipping over and the squeaky shocks on the van did not help.
Once we got to the "checkered flag" about 45 minutes later, we arrived at the flight grounds. Even at the beginning of summer, it was pretty cold in the morning and layers are HIGHLY recommended. (Also, don't wear shoes that you really like - they will get SUPER dirty with all the walking - more to come about this later) We were greeted by English and Spanish check-in area with a small coffee/tea bar. Once you have a moment to use restroom facilities and grab your hot beverage, you are ushered outside to be matched with your flight group. With all the balloons inflating and murmur of the crowd, you have to pay close attention to your name being called for your group.
We were then directed to our balloon and the pilot introduced herself. We boarded, she gave us a small safety drill and off we went. Here's where all of the death defying twists and turns from the drive earlier pays off. We were treated to great views and angles. There was even a bluetooth speaker with flight/flying themed music. We landed about 30-35 minutes later and we were greeted by vendors selling souvenirs. If I were you, I would wait to purchase these trinkets, especially if you plan on visiting the pyramids later in the day. (more explanation about this in a bit)
We were loaded back into a van at the landing spot and ushered back to the check-in area. You are provided with a simple breakfast (eggs, chilaquiles, beans, fruit, orange juice/coffee) and serenaded by a traditional mariachi band. They even offered a tequila shot to warm you up. The balloon pilot came by to drop off your flight certificate and we gave her a small tip for a great ride.
After breakfast, you are given the opportunity to travel back to your hotel (in Mexico City) or to go onto the pyramids site. If you choose to stay, you load up again and are driven back to the pyramid site. Word of caution--once you are dropped off, you are given about 3-3.5 hours to look through the pyramid site. If you are tired and need a nap, keep this is in mind. **NOTE** At this dropoff site, you were given the option to tour the site with a guide...this person proclaimed to have extensive knowledge of the site and the cost was approximately $30 USD (if memory serves me) to usher you through the site. We declined this service and set out on the tour alone. We did, however, have to pay a nominal fee to enter the site, again, if memory serves me, it was no more than $3-$5 USD to enter.
Over the course of the next several hours, you have the opportunity to tour the archaeological site, take selfies, etc. You will encounter MULTIPLE vendors selling essentially the same souvenirs. Hold out till you have seen several vendors unless something really jumps out at you for its uniqueness. If you do fancy something, you definitely should negotiate and take PESOS, this will really help. One caveat, please have a clear understanding of the exchange rate so you don't overpay. Close to the museum on the site, there are vendors in covered stalls which seem to have the best of the souvenirs, so wait to buy trinkets, if you don't want to carry them around all day.
At the end of the pyramid tour time, please ensure that you are back at the pickup location (the original point where you were dropped after breakfast) on time. There was still a bit of confusion about the return driver and the pickup was a little late. After a warm day in the sun and miles of walking, it was a little annoying that we were not underway on time. Alas, the trip back was much calmer, at a much slower (normal) speed and we arrived back at the hotel without incident.
So, here's a summation:
**Book early and meet the driver on time at your hotel
**Pack layers, sunglasses, a face cloth and sunscreen
**Bring pesos for souvenirs and tipping
**If you don't want to tour the pyramids, ask personnel at the check-in location about how you can return to CDMX after the breakfast
**Don't wear your favorite shoes because of dirt at the site
**Pack your patience because communication on the day of the flight may be minimal